Cyber attack led to IGI shutdown

Three months ago, a ‘technical snag’ had hit operations at the state-of-the-art T3 terminal at Indira Gandhi International Airport (IGIA). It now turns out it was caused by a “malicious code” sent from a remote location to breach the security at the airport.

A hunt has been launched to nab the perpetrator with the CBI registering a case under the IT Act and IPC. Investigators say that the “malicious code” was in the form of “attack scripts”, which means a programme was written by an expert to exploit the system’s security weakness.

The check-in counters, transfers counters and boarding gates at the IGI are operated using the Common Use Passengers Processing System (CUPPS), maintained by Aeronautical Radio Incorporated (ARINC). The CUPPS operates on a common software-and-hardware platform that integrates all information such as an airline’s reservation system, the expected time of departure and the capacity at waiting lounges. The problem in CUPPS started at 2.30 am on June 29 due to which check-in counters of all airlines at T3 became non-operational.

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